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Author archives: Kaye Skinner

Payments technology and fraud prevention top list of investments for banks and retailers

A new payments survey of more than 1,100 executives representing leading banks, retailers and billing organizations across the Americas, Asia-Pacific and EMEA revealed that although 80% of them understand they are at risk of customer attrition, only four in ten are focused on improving the customer experience. The four-part Global Payments Insight study, conducted by ACI Worldwide and market research firm… Continue reading >>

A new competitor for Bitcoin

The total value of the digital currency Bitcoin is now approximately $3.4 billion, and many companies and investors are working to prove that the technology can make financial services cheaper and more useful. But Stanford professor David Mazières thinks he has a faster, more flexible, and more secure alternative. If Mazières is correct, his technology could make digital payments and… Continue reading >>

Visa and MasterCard shares surge as China ends card monopoly

Shares in Visa Inc. and MasterCard Inc. climbed the most since October after China’s government indicated it plans to end a monopoly in bank-card clearing. Visa gained 4.1% to close at $68.01 in New York, the best performance in the Dow Jones Industrial Average. MasterCard advanced 3.9% to $91.20. Rules published Wednesday by China’s State Council, which take effect June… Continue reading >>

The changing landscape of real-time retail payments systems

A new research paper by SWIFT assesses the global real-time retail payments systems (RT-RPS) landscape, provides analysis on the key drivers and trends, and identifies the different approaches, barriers to entry and critical success factors. The paper, entitled ‘The Global Adoption of Real-Time Retail Payments Systems’ highlights two key interlinked themes; the variety of different adoption speeds and the relationship… Continue reading >>

US readiness for EMV at a low point

With a crucial deadline looming in 2015, the US payments industry will have only partially converted to the Europay-MasterCard-Visa (EMV) chip card standard by the end of that year. Indeed, it will likely take years to equip small merchants especially to accept EMV, according to a report released by Javelin Strategy & Research Card issuers will lag significantly as well…. Continue reading >>

World Retail Banking Report 2015

For the second year in a row, improvement in global retail bank customer experience levels has stalled with a decline of less than 1% leaving banks challenged to drive top-line growth, finds the twelfth annual World Retail Banking Report (WRBR) released by Capgemini and Efma. Stagnating global customer experience levels combined with an alarming increase in customers willing to leave their… Continue reading >>

New POS malware family named Punkey

In conjunction with a US Secret Service investigation, Trustwave SpiderLabs researchers have unearthed a new family of POS malware. POS malware is a sinister and often difficult-to-detect threat that preys on retailers running Windows-based payment terminals. This menace has been around for many years, but has now become the preferred fraud method by which cyber criminals fleece retailers of huge amounts of payment… Continue reading >>

Can you turn regulatory and payment scheme compliance into a competitive advantage?

Regulatory compliance has long been viewed as a mandatory component and a ‘cost’ of doing business as a financial services provider, whether you are an issuer, programme manager or payment services provider. However, the regulatory landscape has evolved and while compliance remains a primary focus, there is now an opportunity to gain a larger foothold in the payments value chain and… Continue reading >>

Apple Pay outperforming PayPal in mobile payments

A new survey from 451 Research finds Apple Pay gaining momentum in the mobile payments space, primarily at the expense of PayPal. “Our latest survey shows planned use of Apple Pay has been on an upward trajectory since it became available six months ago – with the service helping to spark consumer demand for mobile payment technologies,” said Andy Golub,… Continue reading >>

Verifone selects Thales to protect card holder data

Thales says that Verifone now uses Thales nShield hardware security modules (HSMs) for its end-to-end payment encryption solution – VeriShield Total Protect – to provide robust, high speed, scalable crypto to protect card holder data, whether transmitted from a card or mobile device, right from the moment of capture. The protection of payment card data by encrypting from Verifone’s secure payment… Continue reading >>