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Author archives: Kaye Skinner

mobile banking apps still a challenge

Understanding your customer’s mobile banking behaviour and what they want out of their digital experience and tools is key to any bank wanting to compete in the digital revolution, where the pace of change is so rapid. In February 2014, Nielsen confirmed that people use their mobile to access the web more than any other device, confirming that mobile really is… Continue reading >>

All in one wallet card – Swyp

As the race to win space in your wallet gains further momentum there is a new player in town: Swyp. Everybody, from Apple to Google, has a digital wallet these days that takes the credit cards, loyalty cards, and other cards out of our pockets and moves them onto our mobile phones. But to Qvivr, the startup behind Swyp, the… Continue reading >>

Retail Crime Survey: Retailers failing to protect themselves against fraud and cybercrime

According to the Retail Crime Survey, UK retailers have said that fraud increased by 12% year-on-year in 2013-14 and accounted for 37% of the total cost of crime during the period. The level of cyber attacks suffered by the vast majority of retail businesses either increased or remained unchanged in 2013-14, with most companies surveyed for the British Retail Consortium… Continue reading >>

UK reports digital payments acceleration

Total spending on Visa cards in the UK has surpassed £600 billion for the first time reports Visa Europe. The results provide strong evidence of the UK’s transition to a digital payments economy and a sign of the most exciting period for payments since the invention of the debit card. Annual point-of-sale spend on Visa cards in the UK grew 9.2%… Continue reading >>

CHAPS reduces fees by 50% to entice low-volume participants

CHAPS, the UK’s same day high-value payment system operator, has reduced CHAPS participation fees by 50% for existing and prospective low-volume Direct Participants. This restructuring of its funding model honours a commitment that CHAPS made in August 2014, making it more cost effective for low-volume participants. The change specifically lowers barriers to access for new and small challenger banks wishing… Continue reading >>

EPC publish SEPA Direct Debit rulebook update

The European Payments Council (EPC), representing the European banking industry in relation to payments, today published a further iteration of the SEPA Direct Debit (SDD) Rulebooks, i.e. the SDD Core Rulebook version 9.0 and the SDD Business to Business (B2B) Rulebook version 7.0. The SDD Core Rulebook version 9.0, the SDD B2B Rulebook version 7.0 and associated implementation guidelines will… Continue reading >>

BRIC e-commerce market report has published a new report about B2C e-commerce market in the four top emerging countries, Brazil, Russia, India and China. The “BRIC B2C e-commerce Markets” report reveals that the four markets have been a focus of online retail growth and an attractive target for investors in B2C e-commerce. China is the largest of the BRIC countries in terms of… Continue reading >>

Smart terminals still represent big opportunity for criminals

As the industry continues its trend toward smart terminals with integrated software for payments and other services, criminals are likewise stepping up their efforts to secure a new treasure chest of data at the point of sale. Even though payments services have made unprecedented technical advances the past few years, criminals love security gaps that can arise with new technology, making it… Continue reading >>

50% of US retailers not prepared for EMV migration deadline

With only nine months until the EMV migration deadline, retail and technology professionals are still unprepared, according to a recent survey by ACI Worldwide. The survey of 200 retail industry professionals was conducted in January 2015 at the National Retail Federation’s 104th Annual Convention and Expo, “The Big Show,” in New York. Principle findings of the survey included: EMV Readiness…. Continue reading >>

EU agree caps on debit and credit card interchange fees

Following the release of the final compromise text for the proposed Regulation on interchange fees for card-based payment transactions (the MIF Regulation) on 19 January 2015, European countries have finally endorsed the legislation (21 January 2015). The European Commission originally proposed the MIF Regulation in July 2013, but it has taken considerable time for the various EU governments and the… Continue reading >>