In the Payments Cards and Mobile March/April 2018 Issue
THE PRACTICAL REALITY OF OMNI-CHANNEL
Retailers have been asking themselves and their vendors for some time how to get to omni-channel. “I wouldn’t start from here” is the flippant response. Yet retailers do start here. They start from all different places and plot different routes. We examine the most important practical considerations on the journey to omni-channel.
TRUST ME, I’M A BANKER
Since the 2008 financial crisis, trust in banks has slumped. Ten years on, how do banks and financial institutions re-build and maintain trusted relationships? And how do they compete against new entrants untainted by the crisis, who may speak with greater authenticity when they claim to fix broken business practices and customer pain points?
PAYMENTS IN GERMANY
We examine payments in Europe’s most prosperous economy. How do Germans pay today? And considering the fragmented banking landscape, love of cash and internet-connected, tech-savvy population, what does the future hold for payments in Germany
- GLOBAL INTERCONNECTED RISKS RISE IN 2018
- NO SMALL CHANGE AS UK ATM OPERATOR CUTS FEES